Hospitality

The hospitality industry, covering hotels, restaurants, travel, and tourism, is driven by customer experience, operational efficiency, and regulatory compliance. The sector faces challenges related to workforce scheduling, labor law compliance, and employee retention. With digital transformation and automation, businesses can streamline HR processes, improve service quality, and enhance workforce management.

Challenges

  • Managing high employee turnover rates
  • Scheduling shifts and ensuring adequate workforce coverage
  • Compliance with labor laws and wage regulations
  • Employee training and upskilling for better service delivery
  • Tracking attendance and payroll accuracy

Solutions

  • Automated shift scheduling and workforce management
  • Compliance tracking tools for labor law adherence
  • Digital attendance and payroll management systems
  • Training and development programs for employee growth
  • Real-time workforce monitoring for operational efficiency
Solution

Benefits

  • Reduced employee turnover and improved retention rates
  • Efficient workforce scheduling and resource allocation
  • Seamless compliance with labor regulations
  • Enhanced employee skills and service quality
  • Accurate payroll processing and attendance tracking

Insights

Reduction in employee turnover

Improvement in attendance tracking

Faster payroll processing

Prominent Clients

Inter Touch Hospitality Technology India Pvt. Ltd.

A global player in hospitality tech driving innovation across regions. With Spine’s efficiency and speed, payroll operations have significantly improved since implementation.

“The user-friendly interface, coupled with the robust features of your software, has streamlined our payroll operations, and reduced the time required for payroll processing.”

-Vinod Karambelkar (HR & Admin Manager – EMEAI & CALA)

 

Origin Restaurants Pvt. Ltd.

A dynamic food and hospitality group known for its tailored dining concepts. Scalable and configurable module selection has allowed them to match the system perfectly with their unique needs.

“Spine Attendance & Payroll software has made it easy for us to choose what modules we felt were necessary as per our organization requirements.”

-Neil Dias (HR Admin) 

Hear It From Other Happy Clients

FAQs

Q: Can HRMS handle large, multi-shift workforces in hotels and restaurants?

A: Spine HRMS supports flexible shift scheduling, attendance tracking, and payroll for diverse roles from housekeeping to chefs.

A: The system streamlines temporary staff onboarding and contract management to meet seasonal demand efficiently.

A: Yes, it manages tip pooling, incentive schemes, and variable payments accurately.

A: It automates statutory deductions and helps maintain labor law compliance specific to hospitality sector regulations.

A: Yes, training modules track completion of customer service and hygiene certifications.